Refund policy

We have a 7-day return policy, which means you have 7 days after your item/order was marked as delivered to request a return, there is a 15% restocking fee.

To be eligible for a return, your item must be in the same condition that you received it, in perfect condition with all the packaging elements.

To start a return, you can contact us at everydayghoulshop@gmail.com. Please note that returns will need to be sent to the Sender Shipping Information on your Package or it can be discussed via Email.


You can always contact us for any order question at everydayghoulshop@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

 

Refunds
We will notify you once we’ve received and inspected your return. Once item is inspected and we can verify it arrived safely and in the same condition it was sent out and/or received you’ll be automatically refunded on your original payment method within 3 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us at everydayghoulshop@gmail.com.